Last updated: 27 August 2026
These terms govern your use of Abcerta and its Foundry tools, available at abcerta.com ("Abcerta", "we", "us"). By subscribing to or using the tools you agree to these terms, and you confirm you have authority to bind the organisation you represent (the "Customer", "you"). These are business-to-business terms; our customers are organisations, not consumers.
These terms form the agreement between Abcerta and the Customer. If you do not agree, please do not use the tools. We may refer to further documents, such as our Privacy Policy and Refund Policy, which form part of this agreement.
The Foundry provides hosted, self-service AI governance and maturity tools, including the AI Maturity Index. The tools give structured guidance, questionnaires and self-assessment scoring. We provide them with reasonable skill and care and aim to keep them available, but we do not guarantee uninterrupted or error-free service.
Accounts are company-primary: the account belongs to the Customer organisation, and individual users access it as seats. The Customer is responsible for all activity under its account. You and your users must keep login details secure and confidential, must not share them, and must tell us promptly at info@abcerta.com of any suspected unauthorised access.
Subscriptions are annual and paid in advance. Current tiers are:
Fees are exclusive of VAT and other applicable taxes, which we add where required. Payments are processed by Stripe; by subscribing you authorise us and Stripe to charge your chosen payment method. Subscriptions renew automatically each year unless cancelled under section 6. We may change prices from time to time; any change applies from your next renewal and we will give reasonable notice.
We offer a free quick check that gives a short, high-level indication of AI maturity. It needs no account and no payment, places you under no obligation to subscribe, and is provided on the same as-is basis and subject to the same disclaimers as the paid tools. We may change or withdraw it at any time.
To prevent an annual renewal, you must give us at least 30 days notice before the renewal date, using the option in your account or by contacting info@abcerta.com. If notice is not given in time, the subscription renews for a further year. Please see our Refund Policy for how fees are treated.
You must not, and must not allow any user or third party to: use the tools for any unlawful purpose or to submit unlawful content; attempt to circumvent or breach the security of the tools or related systems; copy, decompile or reverse engineer the tools or their scoring methodology, except where this restriction cannot be excluded by law; or resell, sublicense or share access or seats beyond the limits of your tier.
As between us, you own your data and the content you submit. We process it in line with our Privacy Policy and, where you require one, a Data Processing Addendum, which forms part of these terms when entered into. Each customer's data is kept private to them and logically isolated from other customers. Each party will keep the other's confidential information confidential.
Abcerta and its licensors own all intellectual property rights in the tools, their content, the scoring methodology and the Nova Model. Subject to these terms and payment of the applicable fees, we grant you a non-exclusive, non-transferable licence to use the tools for your internal business purposes during your subscription term. No other rights are granted.
The tools provide structured guidance and self-assessment scoring based on the information you give. They are not legal advice, a regulatory certification, an audit, or a guarantee of compliance with any law, standard or framework. To the fullest extent permitted by law, the tools are provided on an as-is and as-available basis, and we exclude all warranties not expressly set out in these terms.
Our total liability to you arising out of or in connection with these terms is limited to the total fees you paid in the 12 months before the event giving rise to the claim. We are not liable for any indirect or consequential loss, or for loss of profits, revenue, business, goodwill or anticipated savings. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot lawfully be excluded.
We may suspend or terminate access for material breach that is not remedied within a reasonable period, or for non-payment. On termination your right to use the tools ends. You may export your data before termination or within a reasonable period afterwards, after which we delete or anonymise it in line with our Privacy Policy, except where we must keep it by law.
We may update these terms from time to time, for example to reflect new tools, legal changes or service improvements. We will post the updated terms with a revised date and, where changes are material, give reasonable notice. Continued use after changes take effect means you accept them.
These terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
For any questions about these terms, please contact us at info@abcerta.com or via abcerta.com.